Practice Management Course

8:00 AM - 5:00 PM Friday, Jan. 13

This course will discuss the best practice management and fundamental leadership skills to go back into your practice and make a meaningful difference.

This course is aimed at physicians and their support staff who are hoping to or currently running their own private practice. The agenda and faculty were carefully designed to provide a high-level guide and guidance on areas of practice management that can be the most challenging, complex and consuming of time, energy and resources.

At the completion of this coursework, we would expect the attendees to leave with a broad understanding of the common challenges one might face as a physician-owner and how to navigate their practice to the most successful route!

Learning Objectives

  • Understand at a high level the different types of organizational structures, management models & staffing optimization
  • Understand at a high level billing, authorizations & contract negotiation
  • Learn to optimize schedules, the value of creating & managing to a budget & how to prepare for the next phase of the practice
  • Understand the importance of risk management, compliance protocols & avoiding pitfalls


7–8 am - Breakfast and Registration

8–8:10 am - Welcome & Opening Remarks
Tina Rivenbark, MHA CMPE

8:10–8:30 am - Practice Organizational Structures, Pros & Cons of Each
Tina Rivenbark, MHA CMPE

8:30–9 am - Structuring the Leadership of Your Practice
Full Panel

9–9:30 am - Staffing: Recruiting for longevity, retention & efficiency
Karen Sena, Manual Lopez, MD

9:30–10 am - Challenges in Today’s Private Practice
Full Panel

10–10:30 am - Authorizations for Success
Karen Sena, Tina Rivenbark, Sue Kincer, Chris Mallard, MD, Manuel Lopez, MD

10:30–11 am Break

11–11:30am - Billing & Insurance 101: The Basics
Sue Kincer, CPC CHA, Tina Rivenbark, MHA, CMPE, Karen Sena, Mallard/Lopez?

11:30 am–12 pm - Contracting with Payors: Evaluating & Renegotiation
Tina Rivenbark, MHA CMPE, Sue Kincer, Karen Sena, Jen Bolen

12–1pm Lunch

1–1:30 pm - Billing & Insurance 102: Next Level
Sue Kincer, Karen Sena, Jen Bolen

2–2:30 pm - Scheduling – Setting up the Day Properly
Manuel Lopez, MD, Chris Mallard, MD

2:30–2:50 pm Break

3–3:20 pm - Budgeting & Financial Management
Tina Rivenbark, MHA CMPE

3:20–3:40 pm - Marketing, Growth Planning, Expanding Provider Base
Manuel E. Lopez, MD, Chris Mallard, MD, Tina Rivenbark, Karen Sena

3:40 pm –4 pm - Optimization for Practice Transition/Partner Investment
Manuel E. Lopez, MD, Tina Rivenbark, Jen Bolen, Chris Mallard, MD

4–4:40 pm - Great Promises, Troubled Waters: A Legal Perspective on Practice Management and Compliance
Jennifer Bolen, JD (TBD)

4:40–5 pm - Q&A, Closing Remarks
Full Panel


Sue Kincer

Karen Sena

Chris Mallard, MD

Manuel Lopez, MD

Jennifer Bolen, JD

Caesars Palace
Course Directors:

Tina Rivenbark, MHA CMPE